[TABLE OF CONTENTS]

1 INTRODUCTION OF GLOBAL MANAGED SERVICES MARKET
1.1 OVERVIEW OF THE MARKET
1.2 SCOPE OF REPORT
1.3 ASSUMPTIONS

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY
3.1 DATA MINING
3.2 VALIDATION
3.3 PRIMARY INTERVIEWS
3.4 LIST OF DATA SOURCES

4 GLOBAL MANAGED SERVICES MARKET OUTLOOK
4.1 OVERVIEW
4.2 MARKET DYNAMICS
4.2.1 DRIVERS
4.2.2 RESTRAINTS
4.2.3 OPPORTUNITIES
4.3 PORTERS FIVE FORCE MODEL
4.4 VALUE CHAIN ANALYSIS

5 GLOBAL MANAGED SERVICES MARKET, BY SOLUTION
5.1 OVERVIEW
5.2 MANAGED DATA CENTER
5.3 MANAGED NETWORK
5.4 MANAGED MOBILITY
5.5 MANAGED INFRASTRUCTURE
5.6 MANAGED BACKUP AND RECOVERY
5.7 MANAGED COMMUNICATION 
5.8 MANAGED INFORMATION
5.9 MANAGED SECURITY

6 GLOBAL MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE
6.1 OVERVIEW
6.2 BUSINESS PROCESS OUTSOURCING (BPO)
6.3 BUSINESS SUPPORT SYSTEMS
6.4 PROJECT & PORTFOLIO MANAGEMENT
6.5 OTHER

7 GLOBAL MANAGED SERVICES MARKET, BY DEPLOYMENT
7.1 OVERVIEW
7.2 ON-PREMISE
7.3 HOSTED

8 GLOBAL MANAGED SERVICES MARKET, BY ENTERPRISE SIZE
8.1 OVERVIEW
8.2 SMALL & MEDIUM ENTERPRISES (SMES)
8.3 LARGE ENTERPRISES

9 GLOBAL MANAGED SERVICES MARKET, BY END-USER
9.1 OVERVIEW
9.2 FINANCIAL SERVICES
9.3 GOVERNMENT
9.4 HEALTHCARE
9.5 IT & TELECOM
9.6 MANUFACTURING
9.7 MEDIA & ENTERTAINMENT
9.8 RETAIL
9.9 OTHERS

10 GLOBAL MANAGED SERVICES MARKET, BY GEOGRAPHY
10.1 OVERVIEW

10.2 NORTH AMERICA
10.2.1 NORTH AMERICA MARKET SNAPSHOT
10.2.2 U.S.
10.2.3 CANADA
10.2.4 MEXICO

10.3 EUROPE
10.3.1 EUROPE MARKET SNAPSHOT
10.3.2 WESTERN EUROPE
10.3.2.1 THE UK
10.3.2.2 GERMANY
10.3.2.3 FRANCE
10.3.2.4 ITALY
10.3.2.5 SPAIN
10.3.2.6 REST OF WESTERN EUROPE
10.3.3 EASTERN EUROPE
10.3.3. 1 POLAND
10.3.3.2 RUSSIA
10.3.3.3 REST OF EASTERN EUROPE

10.4 ASIA PACIFIC
10.4.1 ASIA PACIFIC MARKET SNAPSHOT
10.4.2 CHINA
10.4.3 JAPAN
10.4.4 INDIA
10.4.5 AUSTRALIA & NEW ZEALAND
10.4.6 ASEAN
10.4.7 REST OF ASIA PACIFIC

10.5 MIDDLE EAST & AFRICA
10.5.1 MIDDLE EAST & AFRICA MARKET SNAPSHOT
10.5.2 UAE
10.5.3 SAUDI ARABIA
10.5.4 SOUTH AFRICA
10.5.5 REST OF MEA

10.6 SOUTH AMERICA
10.6.1 SOUTH AMERICA MARKET SNAPSHOT
10.6.2 BRAZIL
10.6.3 ARGENTINA
10.6.4 REST OF SOUTH AMERICA

11 GLOBAL MANAGED SERVICES MARKET COMPETITIVE LANDSCAPE
11.1 OVERVIEW
11.2 COMPANY MARKET RANKING
11.3 KEY DEVELOPMENT STRATEGIES

12 COMPANY PROFILES

12.1 ACCENTURE PLC
12.1.1 OVERVIEW
12.1.2 FINANCIAL PERFORMANCE
12.1.3 PRODUCT OUTLOOK
12.1.4 KEY DEVELOPMENTS

12.2 ALCATEL-LUCENT ENTERPRISE
12.2.1 OVERVIEW
12.2.2 FINANCIAL PERFORMANCE
12.2.3 PRODUCT OUTLOOK
12.2.4 KEY DEVELOPMENTS

12.3 AT&T INCORPORATED
12.3.1 OVERVIEW
12.3.2 FINANCIAL PERFORMANCE
12.3.3 PRODUCT OUTLOOK
12.3.4 KEY DEVELOPMENTS

12.4 AVAYA INCORPORATED
12.4.1 OVERVIEW
12.4.2 FINANCIAL PERFORMANCE
12.4.3 PRODUCT OUTLOOK
12.4.4 KEY DEVELOPMENTS

12.5 BMC SOFTWARE, INCORPORATED
12.5.1 OVERVIEW
12.5.2 FINANCIAL PERFORMANCE
12.5.3 PRODUCT OUTLOOK
12.5.4 KEY DEVELOPMENTS

12.6 CA TECHNOLOGIES
12.6.1 OVERVIEW
12.6.2 FINANCIAL PERFORMANCE
12.6.3 PRODUCT OUTLOOK
12.6.4 KEY DEVELOPMENTS

12.7 CISCO SYSTEMS, INCORPORATED
12.7.1 OVERVIEW
12.7.2 FINANCIAL PERFORMANCE
12.7.3 PRODUCT OUTLOOK
12.7.4 KEY DEVELOPMENTS

12.8 DXC TECHNOLOGY COMPANY
12.8.1 OVERVIEW
12.8.2 FINANCIAL PERFORMANCE
12.8.3 PRODUCT OUTLOOK
12.8.4 KEY DEVELOPMENTS

12.9 ERICSSON
12.9.1 OVERVIEW
12.9.2 FINANCIAL PERFORMANCE
12.9.3 PRODUCT OUTLOOK
12.9.4 KEY DEVELOPMENTS

12.10 FUJITSU LIMITED
12.10.1 OVERVIEW
12.10.2 FINANCIAL PERFORMANCE
12.10.3 PRODUCT OUTLOOK
12.10.4 KEY DEVELOPMENTS

12.11 HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
12.11.1 OVERVIEW
12.11.2 FINANCIAL PERFORMANCE
12.11.3 PRODUCT OUTLOOK
12.11.4 KEY DEVELOPMENTS

12.12 INTERNATIONAL BUSINESS MACHINES CORPORATION
12.12.1 OVERVIEW
12.12.2 FINANCIAL PERFORMANCE
12.12.3 PRODUCT OUTLOOK
12.12.4 KEY DEVELOPMENTS

12.13 LENOVO GROUP LIMITED
12.13.1 OVERVIEW
12.13.2 FINANCIAL PERFORMANCE
12.13.3 PRODUCT OUTLOOK
12.13.4 KEY DEVELOPMENTS